Newly installed Elements Agent cannot finish installation

Incident Report for WithSecure services

Resolved

This incident has been resolved.

Posted Apr 26, 2023 - 09:11 UTC

Monitoring

The issue has been resolved, we continue to monitor the situation.

Posted Apr 21, 2023 - 07:52 UTC

Identified

The issue has been identified and we're in the midst of fixing the issue.

Posted Apr 21, 2023 - 06:34 UTC

Investigating

Currently, we're encountering issues with newly installed Elements agent. The installation process can't be completed.
We're in the process of identifying the root issue.

We apologize for the inconvenience and are working on fixing the issue.

Products/Customers affected by this incident are for now, Windows EPP, Server Protection

Posted Apr 21, 2023 - 04:53 UTC

This incident affected: WithSecure Elements Endpoint Protection (Endpoints (Clients & Servers)).