Resolved -
The issue has been resolved. We no longer experience delays. No operations/data was lost.
Dec 11, 12:30 UTC
Identified -
We are experiencing intermittent delays in WithSecure Elements Endpoints and Countercept for Europe region, which may cause delays in remote operations such as network isolation.
We are in the process of investigating the root cause and are working diligently to resolve the issue.
Dec 11, 08:49 UTC
Resolved -
This issue has been resolved.
Dec 3, 04:11 UTC
Investigating -
MS domain(aka.ms related domain) is blocked as harmful in Elements Collaboration Protection(ECP). Visible effects of this is that mail sending/receiving are blocked in ECP
Dec 3, 02:50 UTC
Completed -
The scheduled maintenance has been completed.
Dec 2, 11:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 11:00 UTC
Scheduled -
We will be performing a small maintenance operation on WithSecure Elements Exposure Management on December 2nd, 2025 at 11.00 AM (UTC). This operation is expected to take a maximum of 30 minutes.
During the maintenance, there might be delays in accessing the data on Environment -> Network pages. Pages will be available again once maintenance is completed with reorganized Network Assets and Internet tabs.
There is no user action required during this maintenance period.
Resolved -
This incident has been resolved.
Dec 1, 00:37 UTC
Monitoring -
We have released database version 2025-11-28_08 that resolves the elevated false positives. We continue monitoring the situation and implement further improvements.
Nov 28, 15:57 UTC
Investigating -
We are investigating an issue where multiple false positives have been detected following the latest Capricorn release. We are working to identify the root cause and implement a resolution as quickly as possible.
Please follow this incident for more information
Nov 28, 11:49 UTC
Resolved -
This issue has been resolved.
Nov 27, 07:27 UTC
Monitoring -
We have resolved the issue, SMS authentication is functioning again.
Nov 27, 06:31 UTC
Investigating -
We are investigating an issue where authentication through SMS is not possible, when logging in to With Secure services and Partner Portal. This is not causing Security issue on Endpoint Security immediately. We strongly encourage to use Authenticator, such as google/MS authenticator.
Nov 27, 01:58 UTC