Completed -
The scheduled maintenance has been completed.
Feb 3, 12:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 12:00 UTC
Scheduled -
We will be performing a small maintenance operation on WithSecure Elements Collaboration Protection on February 3rd, 2026 at 12.00 PM (UTC). This operation is expected to take a maximum of 5 minutes.
During the maintenance, users may experience issues logging in to Collaboration Protection or temporary failures while browsing Collaboration Protection portal pages.
There is no user action required during this maintenance period.
User impact during maintenance: LOW
Jan 28, 11:29 UTC
Resolved -
This incident has been resolved.
Feb 2, 12:44 UTC
Investigating -
We are investigating an issue where profiles in WithSecure Elements portal are shown incorrect settings and can not be saved. Endpoints are not affected, they remain on their existing profile.
Feb 2, 10:47 UTC
Resolved -
The issue has been resolved. If you have submitted a support request and have not received a reply from our system with a case number, your request has not reached us. We kindly ask you to submit your request again.
We apologize for the inconvenience caused.
Jan 26, 10:08 UTC
Monitoring -
A fix has been implemented, and we are monitoring the result.
Jan 26, 10:05 UTC
Investigating -
We are investigating an issue with our "contact support" webform. Submissions do not reach our ticketing system and no error message is displayed. While we investigate the issue, we ask Partners to submit support requests through Partner Portal. Eligible customers can submit support requests through eService portal. In urgent matters, please give us a call. Our contact numbers and opening hours are listed here: https://support.withsecure.com/en/support/contact-support/call-support
Jan 26, 06:20 UTC
Resolved -
The issue has been resolved. If you have submitted a support request and have not received a reply from our system with a case number, your request has not reached us. We kindly ask you to submit your request again.
We apologize for the inconvenience caused.
Jan 21, 15:31 UTC
Investigating -
We are investigating an issue with our "contact support" webform. Submissions do not reach our ticketing system and no error message is displayed. While we investigate the issue, we ask Partners to submit support requests through Partner Portal. Eligible customers can submit support requests through eService portal. In urgent matters, please give us a call. Our contact numbers and opening hours are listed here: https://support.withsecure.com/en/support/contact-support/call-support
Jan 21, 13:59 UTC