Resolved -
This incident has been resolved.
Jul 28, 12:33 UTC
Monitoring -
A corrective fix has been deployed. We are actively monitoring the results to confirm that the issue has been fully resolved and that services remain stable.
Jul 27, 12:13 UTC
Identified -
At this time, the issue does not appear to affect all status update attempts consistently. Our investigation indicates that the issue is related to periods of increased system load and appears to occur more frequently during certain peak usage hours.
Our teams remain actively engaged in the investigation, and we will share further updates as soon as we have more information to provide.
Jul 24, 12:46 UTC
Investigating -
We are currently investigating an issue affecting the Elements Security Center and Broad Context Detections.
Customers may encounter an error when attempting to change the status of a Broad Context Detection under: Events → Broad Context Detections
The following error message may be displayed: Failed to update Broad Context Detection!
Our teams are actively investigating the issue and working to identify the root cause. We will provide further updates as soon as more information becomes available.
Jul 24, 11:13 UTC