All Systems Operational

About This Site

Visit this page for information about the services operational status, ongoing and past incidents as well as scheduled maintenance announcements.

WithSecure Elements Operational
Portal Operational
Endpoint Protection Operational
Endpoint Detection and Response Operational
Collaboration Protection Operational
Exposure Management Operational
Cloud Security Operational
Identity Security Operational
API Operational
WithSecure Elements managed services Operational
Elevate Operational
Co-Monitoring Operational
Managed Detection and Response Operational
Infinite Operational
WithSecure Countercept Operational
Portal Operational
Detection Processing Operational
Sensors Operational
API Operational
On-Premise solutions Operational
Business Suite Operational
Atlant Operational
Email and Server Security Operational
Messaging Security Gateway Operational
WithSecure Partner Portal Operational
Portal Operational
Ordering Operational
API Operational
Academy Operational
WithSecure Cloud Protection for Salesforce Operational
Backend Operational
WithSecure Support Operational
Community Operational
eService Operational
Phone Operational
Email Support Form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Error when updating Broad Context Detection Status in Elements Security Center
Resolved - This incident has been resolved.
Jul 28, 12:33 UTC
Monitoring - A corrective fix has been deployed. We are actively monitoring the results to confirm that the issue has been fully resolved and that services remain stable.
Jul 27, 12:13 UTC
Identified - At this time, the issue does not appear to affect all status update attempts consistently. Our investigation indicates that the issue is related to periods of increased system load and appears to occur more frequently during certain peak usage hours.

Our teams remain actively engaged in the investigation, and we will share further updates as soon as we have more information to provide.
Jul 24, 12:46 UTC
Investigating - We are currently investigating an issue affecting the Elements Security Center and Broad Context Detections.

Customers may encounter an error when attempting to change the status of a Broad Context Detection under: Events → Broad Context Detections

The following error message may be displayed: Failed to update Broad Context Detection!

Example:

Broad Context Detection Details, TX-ID: 0000-xxxxxxxxxxx
Failed to update Broad Context Detection!

Our teams are actively investigating the issue and working to identify the root cause. We will provide further updates as soon as more information becomes available.
Jul 24, 11:13 UTC

Jul 27, 2026

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

Firewall module in Elements profile is empty in the portal
Resolved - This incident has been resolved.
Jul 20, 08:17 UTC
Monitoring - A fix has now been implemented and we are monitoring the results.
Jul 20, 07:27 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 20, 06:57 UTC
Investigating - We're aware of an issue affecting the Firewall settings view in Elements Security Center. Under "WithSecure firewall profiles," existing firewall profiles are not being displayed — the list appears empty, and related tables may show blank or missing rows.

We've identified that the firewall profile data isn't being returned correctly to the interface, which is why existing profiles fail to load. Our team is actively working on a fix and validating it in our staging environment before rolling it out to production.

We understand this may affect your ability to review or manage firewall profiles, and we appreciate your patience while we work to restore full functionality as quickly as possible.

We'll share another update as soon as the fix is verified and rolled out.
Jul 20, 06:53 UTC

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage