Systems Status
Identified - We are currently testing improvements and plan to deploy those at the beginning of next week.

Please continue to follow this incident for updates.

Feb 14, 2025 - 14:29 UTC
Investigating - We are currently investigating an issue where WithSecure Elements Exposure Management may not show recommendations despite findings on the devices.

Please subscribe for further updates.

Feb 14, 2025 - 08:33 UTC

About This Site

Visit this page for information about the services operational status, ongoing and past incidents as well as scheduled maintenance announcements.

WithSecure Elements Endpoint Protection Operational
Portal Operational
Endpoints (Clients & Servers) Operational
WithSecure Elements Endpoint Detection and Response Operational
Portal Operational
Detection Processing Operational
WithSecure Elements Exposure Management Degraded Performance
Portal Degraded Performance
Scan Nodes Operational
WithSecure Elements Collaboration Protection Operational
Portal Operational
Scan Nodes Operational
WithSecure Cloud Protection for Salesforce Operational
Backend Operational
WithSecure Countercept Operational
Portal Operational
API Operational
Detection Processing Operational
Sensor Operational
WithSecure Business Suite Operational
Endpoints (Clients & Servers) Operational
WithSecure Partner Portal Operational
Portal Operational
Ordering Operational
WithSecure Support Operational
Community Operational
eService Operational
Phone Operational
Email Support Form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 15, 2025

No incidents reported today.

Feb 14, 2025
Resolved - The WithSecure Browsing Protection extension is again available in Google Chrome webstore and can be installed.
Feb 14, 08:20 UTC
Investigating - The WithSecure Browsing Protection extension is currently not available in Google Chrome webstore.
We are working with google to restore it.
Security is not reduced, as Browsing Protection continues to work without the plugin. Certain functionality such as block pages may not display correctly.

Feb 10, 14:53 UTC
Feb 13, 2025

No incidents reported.

Feb 12, 2025

No incidents reported.

Feb 11, 2025
Resolved - The issue has been resolved. Affected machines are recovering automatically.

We apologize for the inconvenience.

Feb 11, 15:12 UTC
Investigating - We are investigating an issue where newly installed WithSecure Elements Endpoint Detection and Response and WithSecure Countercept sensors can not communicate with our servers.

This may show as "Device sensor is not operational" in WithSecure Elements Endpoint Detection and Response.

We investigate this issue with the highest priority.

Feb 11, 13:05 UTC
Feb 10, 2025
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025
Resolved - The incident has been resolved.
Feb 3, 11:54 UTC
Investigating - We are currently investigating an issue, where cloud accounts (AWS/Azure) are not shown in the WithSecure Elements Exposure Management portal and cloud scans fail.
Feb 3, 08:22 UTC
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.