Systems Status

All Systems Operational

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Visit this page for information about the services operational status, ongoing and past incidents as well as scheduled maintenance announcements.

WithSecure Elements Operational
Portal Operational
Endpoint Protection Operational
Endpoint Detection and Response Operational
Collaboration Protection Operational
Exposure Management Operational
Cloud Security Operational
Identity Security Operational
API Operational
WithSecure Elements managed services Operational
Elevate Operational
Co-Monitoring Operational
Managed Detection and Response Operational
Infinite Operational
WithSecure Countercept Operational
Portal Operational
Detection Processing Operational
Sensors Operational
API Operational
On-Premise solutions Operational
Business Suite Operational
Atlant Operational
Email and Server Security Operational
Messaging Security Gateway Operational
WithSecure Partner Portal Operational
Portal Operational
Ordering Operational
API Operational
Academy Operational
WithSecure Cloud Protection for Salesforce Operational
Backend Operational
WithSecure Support Operational
Community Operational
eService Operational
Phone Operational
Email Support Form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 9, 2026

No incidents reported today.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Resolved - We have published a hotfix that fixes the issue. The hotfix is automatically downloaded and applied, no action is required from administrators.

Additional information for administrators:
The Hotfix ID is 76, Description: Scanning platform initial state calculation and Firewall initial state

Mar 5, 13:58 UTC
Update - We continue testing the fix and hope to release it today, but no later than tomorrow (6th of March)
Mar 5, 08:53 UTC
Update - We have created a fix, which is currently in testing.
We will notify, when the fix is released.

Mar 4, 07:49 UTC
Update - We continue working on a fix for the issue.
Mar 3, 13:29 UTC
Identified - We have identified the issue and are working on a fix.

Please note: this issue is cosmetic and clients/servers remain protected.

Feb 27, 13:13 UTC
Investigating - We are investigating an issue where WithSecure Elements agent might show randomly that Malware Protection is disabled after reboot.
We have confirmed that this issue is cosmetic and clients/servers remain protected.

We are working on a fix.

Feb 26, 13:43 UTC
Mar 4, 2026
Mar 3, 2026
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Feb 26, 2026
Feb 25, 2026

No incidents reported.

Feb 24, 2026
Resolved - This incident has been resolved.
Feb 24, 10:08 UTC
Monitoring - A fix has been deployed. We are monitoring this issue.
Feb 24, 04:19 UTC
Investigating - We are investigating an issue with our "contact support" webform.
Submissions do not reach our ticketing system and no error message is displayed.
While we investigate the issue, we ask Partners to submit support requests through Partner Portal.
Eligible customers can submit support requests through eService portal.
In urgent matters, please give us a call.
Our contact numbers and opening hours are listed here: https://support.withsecure.com/en/support/contact-support/call-support

Feb 24, 03:56 UTC
Feb 23, 2026

No incidents reported.