WithSecure services Status

All Systems Operational

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Visit this page for information about the services operational status, ongoing and past incidents as well as scheduled maintenance announcements.

WithSecure Elements Endpoint Protection Operational

Portal Operational

Endpoints (Clients & Servers) Operational

WithSecure Elements Endpoint Detection and Response Operational

Portal Operational

Detection Cloud Operational

WithSecure Elements Vulnerability Management Operational

Portal Operational

Scan Nodes Operational

WithSecure Elements Collaboration Protection Operational

WithSecure Cloud Protection for Salesforce Operational

Backend Operational

WithSecure Countercept Operational

Portal Operational

API Operational

Detection Cloud Operational

WithSecure Business Suite Operational

Endpoints (Clients & Servers) Operational

WithSecure Partner Portal Operational

Portal Operational

Ordering Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 28, 2022

No incidents reported today.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

Newly installed WithSecure Countercept sensors and WithSecure Elements EDR clients event submissions not arriving in WithSecure backend

Resolved - WithSecure noticed on September 20, 2022 at 06:51 UTC that event submissions from any WithSecure™ Countercept sensor and WithSecure™ Elements Endpoint Detection and Response clients installed after 08.00 UTC on September 19, 2022 have not arrived to our backend systems.

Older installations were not affected. Our engineers immediately started investigating the issue. On September 20, 2022 at 11:00 UTC, our engineers implemented a fix in the backend.

The events submitted by the affected endpoints and sensors are unrecoverable between following times:

Issue started: 2022-09-19 08:00 UTC 
Issue resolved: 2022-09-20 11:00 UTC
Sep 19, 11:00 EEST

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.