Resolved -
The issue has been solved.
Feb 10, 07:00 UTC
Identified -
A mitigation was implemented. Checking the solution.
Feb 10, 06:49 UTC
Investigating -
Currently Provisioning API is returning "503 Back-end server is at capacity" error. Visible effects of this is that partners cannot issue new license/change subscription/get license information via Provisioning API.
Feb 10, 03:44 UTC
Completed -
The scheduled maintenance has been completed.
Feb 3, 12:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 12:00 UTC
Scheduled -
We will be performing a small maintenance operation on WithSecure Elements Collaboration Protection on February 3rd, 2026 at 12.00 PM (UTC). This operation is expected to take a maximum of 5 minutes.
During the maintenance, users may experience issues logging in to Collaboration Protection or temporary failures while browsing Collaboration Protection portal pages.
There is no user action required during this maintenance period.
User impact during maintenance: LOW
Jan 28, 11:29 UTC
Resolved -
This incident has been resolved.
Feb 2, 12:44 UTC
Investigating -
We are investigating an issue where profiles in WithSecure Elements portal are shown incorrect settings and can not be saved. Endpoints are not affected, they remain on their existing profile.
Feb 2, 10:47 UTC