Systems Status

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Visit this page for information about the services operational status, ongoing and past incidents as well as scheduled maintenance announcements.

WithSecure Elements Operational
Portal Operational
Endpoint Protection Operational
Endpoint Detection and Response Operational
Collaboration Protection Operational
Exposure Management Operational
Cloud Security Operational
Identity Security Operational
API Operational
WithSecure Elements managed services Operational
Elevate Operational
Co-Monitoring Operational
Managed Detection and Response Operational
Infinite Operational
WithSecure Countercept Operational
Portal Operational
Detection Processing Operational
Sensors Operational
API Operational
On-Premise solutions Operational
Business Suite Operational
Atlant Operational
Email and Server Security Operational
Messaging Security Gateway Operational
WithSecure Partner Portal Operational
Portal Operational
Ordering Operational
API Operational
Academy Operational
WithSecure Cloud Protection for Salesforce Operational
Backend Operational
WithSecure Support Operational
Community Operational
eService Operational
Phone Operational
Email Support Form Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 28, 2026
Resolved - This incident has been resolved.
Apr 28, 13:09 UTC
Update - Placeholder recommendations have been removed.
We continue working on removal of incorrect findings and their respective recommendations.

Apr 28, 06:45 UTC
Identified - Incorrect asset placeholders have been removed for all affected customers.
We are updating findings and recommendations, and expect this work to finish by the morning of 28th of April, resolving the issue.
Until then, we continue working on the issue with the highest priority.

Apr 27, 14:09 UTC
Investigating - We are investigating an issue where WithSecure Elements Exposure management reports vulnerabilities, findings and recommendations for non-existent software or devices for some customers. These findings were generated after Saturday, 25th of April.
Apr 27, 11:08 UTC
Apr 27, 2026
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Resolved - The issue has been resolved.
You can submit URL samples again.
Thank you for your patience!

Apr 23, 12:25 UTC
Investigating - We are currently experiencing an issue were submitting URL samples in WithSecure Elements fails with an error "cannot create collaboration request".
We are working on a solution with the highest priority.

Apr 23, 11:08 UTC
Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Resolved - We have created a hotfix for this issue. We advise all our Business Suite partners and customers to apply this hotfix at the earliest opportunity.
The risk can further be mitigated by ensuring that Policy Manager’s Web Reporting interface is not accessible from the internet.
This can be done with external firewall configurations.

The hotfix can be downloaded from the WithSecure Download Center: https://support.withsecure.com/en/support/download

For more information on the Axios vulnerability (CVE-2026-40175) and WithSecure's response, please visit
https://community.withsecure.com/announcements-en/kb/articles/32898-cve-2026-40175-for-axios-javascript-library

Apr 16, 14:17 UTC
Investigating - We have identified that WithSecure Policy Manager (PM) includes a version of the Axios library within the web reporting component that is currently flagged as vulnerable.

Based on our assessment, the associated risk is low. As a precautionary measure, we recommend the following:

Reviewing the current firewall and network configuration to ensure that the Policy Manager webreporting interface is not accessible from external networks

Ensuring restricted access to this component significantly reduces any potential exposure.

We are investigating on a fix for the issue.

Apr 14, 14:35 UTC
Apr 15, 2026

No incidents reported.

Apr 14, 2026