Email scanning issues with Elements Collaboration Protection

Incident Report for WithSecure services

Investigating

Customers using WithSecure Elements Collaboration Protection may experience that some emails are not being scanned as expected. The majority of emails continue to be processed and scanned normally.

Our teams are actively investigating the issue in collaboration with Microsoft and are working to restore full service functionality as quickly as possible.

We will provide further updates as additional information becomes available.

Posted Oct 02, 2026 - 11:46 UTC

This incident affects: WithSecure Elements (Collaboration Protection).