WithSecure login: SMS authentication outage-27Nov

Incident Report for WithSecure services

Resolved

This issue has been resolved.

Posted Nov 27, 2025 - 07:27 UTC

Monitoring

We have resolved the issue, SMS authentication is functioning again.

Posted Nov 27, 2025 - 06:31 UTC

Investigating

We are investigating an issue where authentication through SMS is not possible, when logging in to With Secure services and Partner Portal. This is not causing Security issue on Endpoint Security immediately. We strongly encourage to use Authenticator, such as google/MS authenticator.

Posted Nov 27, 2025 - 01:58 UTC

This incident affected: WithSecure Partner Portal (Portal) and WithSecure Elements (Portal).