WithSecure Elements Collaboration Protection: Portal inaccessible, degraded scanning performance

Incident Report for WithSecure services

Resolved

This incident has been resolved.

Posted Jan 18, 2023 - 09:23 UTC

Monitoring

The incident is resolved,
The WithSecure Elements Collaboration Protection Portal is accessible and scanning performance restored.

We continue to monitor the situation.

Posted Jan 17, 2023 - 15:43 UTC

Investigating

We are investigating reports that WithSecure Elements Collaboration Protection portal is inaccessible.
In addition, we are investigating a performance degradation, with scanning being slower than expected.

Protection levels are not affected by this incident.

Posted Jan 17, 2023 - 14:29 UTC

This incident affected: WithSecure Elements Collaboration Protection (Portal, Scan Nodes).