WithSecure Elements Collaboration Protection may show scanning errors

Incident Report for WithSecure services

Resolved

This incident has been resolved.

Posted Dec 11, 2023 - 07:40 UTC

Monitoring

We have implemented changes that resolve the issue. We continue to monitor the situation.

Posted Dec 08, 2023 - 12:25 UTC

Investigating

We are investigating an issue with the Microsoft Exchange API which leads to some scanning errors on WithSecure Elements Collaboration Protection.
Items that could not be scanned will be retried automatically.

Posted Dec 07, 2023 - 09:24 UTC

This incident affected: WithSecure Elements Collaboration Protection (Scan Nodes).