Contact Support form not working

Incident Report for WithSecure services

Resolved

This incident has been resolved.

Posted Feb 24, 2026 - 10:08 UTC

Monitoring

A fix has been deployed. We are monitoring this issue.

Posted Feb 24, 2026 - 04:19 UTC

Investigating

We are investigating an issue with our "contact support" webform.
Submissions do not reach our ticketing system and no error message is displayed.
While we investigate the issue, we ask Partners to submit support requests through Partner Portal.
Eligible customers can submit support requests through eService portal.
In urgent matters, please give us a call.
Our contact numbers and opening hours are listed here: https://support.withsecure.com/en/support/contact-support/call-support

Posted Feb 24, 2026 - 03:56 UTC

This incident affected: WithSecure Support (Email Support Form).