System Maintenance: Delays in Response Action processing

Scheduled Maintenance Report for WithSecure services

Completed

The scheduled maintenance has been completed.

Posted Sep 29, 2025 - 19:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 29, 2025 - 16:00 UTC

Scheduled

We need to perform some important maintenance on the WithSecure Elements systems related to processing Response Actions. This maintenance is planned to start at 16.00 UTC on Monday September 29th, and is expected to take three hours to complete.

During the maintenance period:

New Response Actions sent will not appear on the list of actions until maintenance is completed.
The status of running Response Actions will not be updated.
After the maintenance period is completed, the system will fully process all Response Actions, and show the correct information in the Elements Security Center.

We apologize for any inconvenience this maintenance break may cause our customers.

https://community.withsecure.com/en/kb/articles/32250-system-maintenance-monday-29th-september-2025-delays-in-response-action-processing

Posted Sep 22, 2025 - 11:44 UTC

This scheduled maintenance affected: WithSecure Countercept (Portal, Detection Processing) and WithSecure Elements (Endpoint Detection and Response).