Some automated emails not being sent

Incident Report for WithSecure services

Resolved

This incident has been resolved.

Posted Jan 17, 2023 - 07:43 UTC

Monitoring

The issue has been identified and resolved. We are currently monitoring the issue.

Posted Jan 13, 2023 - 17:33 UTC

Investigating

We are investigating an issue where some automated emails, such as password resets, registrations and other system-generated messages are not being sent.

Posted Jan 13, 2023 - 13:44 UTC

This incident affected: WithSecure Elements Endpoint Protection (Portal), WithSecure Elements Vulnerability Management (Portal), WithSecure Elements Collaboration Protection (Portal), WithSecure Countercept (Portal), and WithSecure Elements Endpoint Detection and Response (Portal).