Mobile Protection 23.3 VPN failure on Android devices.

Incident Report for WithSecure services

Resolved

This incident has been resolved.

Posted Oct 24, 2023 - 12:18 UTC

Monitoring

We released WithSecure Mobile Protection 23.4 to Google Play. The app is currently under review by Google and we expect Google to make it available to all users in the next 24 hours.

Posted Oct 20, 2023 - 12:29 UTC

Investigating

Currently Mobile Protection 23.3 for Android does not allow user to disable VPN or add applications to bypass the VPN.
We're in the midst of identifying the issue and working towards fixing it.

We sincerely apologize for the inconvenience caused and are working on fixing the issue as soon as possible.

Posted Oct 20, 2023 - 05:28 UTC

This incident affected: WithSecure Elements Endpoint Protection (Endpoints (Clients & Servers)).