Countercept detections missing in OpenSearch L2

Incident Report for WithSecure services

Resolved

This incident has been resolved.

Posted Oct 20, 2023 - 10:40 UTC

Investigating

Currently we have identified missing Countercept detections in OpenSearch L2 from 2023-10-19 10:00 UTC to 2023-10-20 03:00 UTC.
We're in the midst of checking if other layers are affected.
This doesn't affect the functionality of Countercept.

We sincerely apologize for the inconvenience caused and are working on fixing the issue as soon as possible.

Posted Oct 20, 2023 - 08:36 UTC

This incident affected: WithSecure Countercept (Detection Processing).